Important Information: Updates on COVID-19 | The resumption of flights in Air Creebec's territory is progressive

Passenger Service Agent — Reservations (21-01-YVO-01)

At Air Creebec, our 400 employees who are passionate about aviation offer our customers a first-class experience each day. From our base in Montreal, Val-d’Or and Timmins, we service 16 destinations towards the Cree communities in Northern Quebec and Ontario with regular flights, freight services and chartered flights.

We recruit motivated people who will progress and be part of a qualified team where each person puts the customer and safety at the core of their actions and decisions. To round off our team based at the Val-d’Or airport, we are actively looking for a:

(Bank of candidates)

As a Passenger Service Agent-Reservations, you are the first contact with our customers. You will, among other things, answer telephone information requests, give customers information on rates, flight schedules and connections, reserve seats and offer customer service at the airport counter for scheduled and chartered flights. You will issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will actively participate in the process of continuous improvement of our methods, practises and support for the training of your colleagues in order to keep the excellence of our customer service.

• You are passionate about customer service.
• You are known for your punctuality and your ability to multitask.
• You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
• You consistently offer distinctive customer services.
• You can communicate both in French and English (spoken-written); Knowledge of the Cree language and culture are an asset.
• You are comfortable learning to use new computer tools.

Choosing to work for Air Creebec means joining a passionate team, a growing company and a workplace that supplies a stimulating environment that facilitates the development and fulfillment of its employees. This fulltime position requires availability during the week and on weekends on a weekly rotation with other team members.

Send your application and indicate why you would want to join Air Creebec to the following email address:

To apply

We are always looking for new talent. You are dynamic, professional and enjoy working in a constantly changing environment, send us your application.

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