Air Creebec Establishes Schedules in an Evolving Way

Val-d’Or, August 25th, 2020 – Last week, the resumption of flights in Air Creebec’s territory was announced from and to Montreal.  The communities of Val-d’Or, Chibougamau and Chisasibi are now served for trips mainly by support communities’ workers and health professionals.

Flights 921-922 and 927-928 will be operated temporarily from our private terminal in Dorval (FBO) at 9475 Ryan Avenue in Dorval, allowing passengers to access our exclusive boarding gate.   When we can, our departures from Montreal will resume from the Montreal-Trudeau airport, as it used to before the pandemic.

In Ontario, we operate scheduled flights on Tuesdays, Thursdays and Fridays – Timmins (YTS) – Moosonee (YMO) – Timmins (YTS).  Depending on the demand to go to Peawanuck (YPO), the flights will be on Thursday (Flights 841 and 842).

 Consult our Flight Schedule page, or verify in our reservation bloc above. 

As the schedules will evolve according to the needs and requests of the communities, and as other destinations will be added according to requests, we invite you to consult our Flight Schedule page, or phone our Reservations office for more information.

By email or phone, our Air Creebec resources remain attentive to any questions and more information is updated on
Facebook/aircreebec.ca or here at aircreebec.ca.

Download Press release PDF

Air Creebec Increases the Pace of its Aerial Services in its Territory

In Québec, with the increasing demand and requests received, it is Air Creebec’s intent to start a limited scheduled service to the Cree Nations from Montréal and going through Val-d’Or the week of August 24th, 2020. Currently, the plan is to offer 3 flights per week to the communities to accommodate their needs for essential travel only. The schedule will be updated on Air Creebec’s website. For Abitibi, the region should be relieved by the only commercial flight to connect Val-d’Or to Montreal. In Ontario, a few flights are offered between Timmins and Moosonee and the pace will increase as per the communities needs as well.
Last March, wishing to work with its shareholders to assist with the control of the pandemic for the safety of the communities, its employees and its passengers, Air Creebec decided to discontinue its regular scheduled flights. However, Air Creebec continued essential services in collaboration with its partners, such as health authorities, mining sites and others.
Recently, on the Québec side, the government bodies have cautiously loosened the restrictions in place. After discussions with the Cree Health Board and Public Health, Air Creebec recognizes that there is some essential travel required, such as other medical personnel, workers for urgent community needs and, in some instances, families reuniting.
As per Matthew Happyjack, President of Air Creebec, “The health and safety of our passengers, clients and employees is Air Creebec’s primary goal and we are not willing to sacrifice this for financial reasons.”
In the months since the quarantine has been in effect, and along with guidance from the authorities such as Transport Canada, Public Health and the Federal, Provincial and Cree governments, Air Creebec has undertaken many new initiatives to ensure the safety of our passengers and employees. Such initiatives include an increased disinfection protocol of our aircraft and offices using new technologies, mandatory mask wearing, social distancing standards inline with guidance with regulatory bodies and many others. To this effect, we have our “ACI Resumption of Suspended Operations Plan” available for review on our website, which summarizes our vision of how Air Creebec can safely resume operations. As well, questions or concerns are welcome by email to covid19@aircreebec.ca.
“Air Creebec understands that each community has its individual vision and we are doing our utmost to respect and comply with it by adjusting its schedule accordingly”, expressed Tanya Pash, Chief Operating Officer.
Air Creebec’s mailboxes and telephone services remain active for any questions, and more information is updated on our Facebook page/aircreebec.ca, or at aircreebec.ca.
We look forward to welcoming you on board again.

 

Download PDF of press release

Air Creebec will gradually resume its scheduled flights with respect and at the pace of the communities it serves.

Val-d’Or  June 11th, 2020 –  As an essential service, with evolving measures that exceed the requirements of Transport Canada, Air Creebec has continued charter flights since the beginning of the pandemic, either for the transportation of patients or workers who maintain work sites. The vast majority of these flights are operated from our private terminal in Dorval (FBO,) accessible via Ryan Avenue, which provides passengers with access to our exclusive boarding gate.

Recently, the resumption of mining activities, linked to acceptance by their community, has increased the number of flights. With the increase in the volume of flights, we are gradually recalling our staff. In addition to this measure, we continue to train our employees to meet the health challenges that we are all tackling together, in order to provide the best protection for our passengers, crews and employees.

Having clean aircraft has always been a source of great pride at Air Creebec. Despite the daily landings and takeoffs on the gravel runways, our aircraft are known to be resplendent with cleanliness. In response to the current epidemic, Air Creebec has increased cleaning protocol and taken additional precautionary measures to disinfect planes at our main bases, on a daily basis.  Arrangements to disinfect at our connection bases are also provided, as needed, with products approved and recognized as effective against COVID -19.

April 2020 – The rainbow decal that was added to our DASH 8 – 300, brightening everyone’s day and reminding us that #itsgoingtobeok. Photo: JP Richard
Avril 2020 – Le décalque arc-en-ciel sur notre DASH 8 – 300 sème la joie en faisant tourner les têtes et nous rappelle que #çavabienaller. Photo : JP RIchard

For the resumption of our regular flights, Air Creebec is collaborating with the Public Health Authorities, as well as those of all communities and elected officials. For all our services, the time to resume will be a matter of health and safety before a business opportunity, so we will gradually proceed at a respectful pace for the territories we serve. Currently, seat and route inventories have been removed from the distribution lists.  We prefer to wait to confirm the actual dates of our regular flights.

We will continue to assess the measures to be put in place to ensure the protection of everyone.  As part of the pandemic, we remain available for charter and cargo transport with a great understanding and respect for the destinations we serve. We transport urgent parcels with tight logistics on the few flights available.

Our mailboxes and telephone services remain active for any questions, and more information is updated on our Facebook page/aircreebec.ca, or at aircreebec.ca/covid-19.

We look forward to welcoming you on board again.

 

More information on COVID-19 measures…

 

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SUMMER CHANGES FOR AIR CREEBEC DESTINATIONS

 Val-d’Or, May 13th, 2019 – Innovation and customer experience are the key success factors for Air Creebec. The company is constantly looking out for creative ideas to improve services and customer satisfaction. However, despite the efforts made to provide air services between Timmins and Rouyn-Noranda to Montreal, Air Creebec must suspend these flights during the summer season, as of May 24, due to low passenger loads.

Customer focus

“We had participated in the regional air transport summit and all the exchanges resulting from the UMQ’s (Union of Quebec Municipalities) regional air transport initiatives, united with the statements of the CCIRN and the city of Rouyn-Noranda, seduced us. We thought that the creation of a new two-way daily round-trips between Timmins, Rouyn-Noranda and Montreal, at a fair price, would have been able to meet passenger demands, ” explains Matthew A. Happyjack President and Chief Executive Officer.

We offer reliable and safe services, we care about all our area’s passengers; “For this reason, we will analyze and stay in touch with our company’s leaders to make an informed decision in the fall, “says Tanya Pash, Chief Operating Officer.

 

About Air Creebec 

Air Creebec is a regional airline company that was established in Waskaganish, Quebec in 1982.  The company provides regular flights, and air charter and cargo services to 16 destinations in Quebec and in Ontario. The main service points are airports in Val-d’Or, Montreal and Timmins, with centers in Val-d’Or and Moosonee.

A new online booking system for Air Creebec

Val-d’Or, March 18th, 2019 – Innovation and our customers’ needs are priorities for Air Creebec. This is why the team has worked tirelessly in the past year to be able to present you with the new online booking system service for all routes, and new boarding passes for passengers travelling between Val-d’Or and Montreal. This innovation will improve the boarding process, while helping customers.

For the past year, Air Creebec has been innovating to develop and implement a secured and effective reservation booking tool. For Tanya Pash, Head of Operations, “the development of new technologies is essential for Air Creebec’s growth. Therefore, we have been working with our SITA partner, a worldwide leader in air transportation communications and computing solutions, to maximize and manage our platform.” The public is now invited to visit the online reservation booking platform at reservations.aircreebec.ca. Furthermore, passengers travelling between Val-d’Or and Montreal are now able to get their boarding passes online, print them, or receive them on their phone.

SITA – Where Innovation Is A Tradition

SITA is a worldwide leader in air transportation communications and computing solutions. SITA supplies and manages business solutions for airline companies, airports, public administrations and other clients, using a worldwide network which represents the main communication axis of worldwide air transportation. Our portfolio includes global communications, infrastructures and managed subcontracting services, along with airline company business management, passenger operation, flight operation, airplane, air-to-ground communications, airport operation, baggage handling, border management, transportation safety and freight operation services, etc.

About Air Creebec 

Air Creebec is a regional airline company that was established in Waskaganish, Quebec in 1982.  The company provides regular flights, and air charter and cargo services to 16 destinations in Quebec and in Ontario. The main service points are airports in Val-d’Or, Montreal and Timmins, with centers in Val-d’Or and Moosonee.

Air Creebec hopes passengers will provide feedback through our online poll at https://www.aircreebec.ca/fly-with-us/survey/. Theses comments are essential to improving the passenger service process.

Information:
Lyne Comtois
Executive Coordinator
Air Creebec
comtoisl@aircreebec.ca
819 825-8375, extension 2287

Air Creebec improves its network of routes to connect all the Cree communities on the eastern and western shores of James Bay

Press Release – Aware of the challenges facing air travel for the Cree communities along the shores of James Bay, Air Creebec has decided to open new routes. Starting in the summer of 2018, travellers from the Ontario side will be able to fly from the James Bay coast to Montréal via Timmins!
Since last spring, the King Air has been replaced by the Dash-8 100 and transports passengers on all regular Air Creebec flights. This aircraft, which is more comfortable and can accommodate more passengers and a larger volume of freight, offers better service on all air routes originating on the James Bay coast.
Beginning July 9, 2018, the Ontario coast of James Bay will be connected to the other air routes on the Quebec side, with a stop in Rouyn-Noranda. From Timmins, passengers will be able to travel to Montreal with Air Creebec. The new stop planned in Rouyn-Noranda will offer two flights per day to Montreal-Trudeau every week day and once a day on the weekend. Air travel across Canada and around the world will be considerably simpler.
Mr. Matthew Happyjack, the President and CEO of Air Creebec, is pleased with this decision. “We are delighted to be able to connect all the Cree communities along James Bay shores to the new stop in Rouyn-Noranda. We understand the challenges of remote areas, and we are proud to participate in the economic and social development of the Cree communities and the Abitibi region.”
Ms. Tanya Pash, Air Creebec’s COO, favors the project. “We believe that this project will improve issues related to travel for the people of the outlying regions, and Air Creebec will remain attentive to travellers from all the regions that it serves.”
About the company
Founded in 1982, Air Creebec is a regional airline based in Waskaganish, Québec. The airline offers regular flights, charters and cargo services in Quebec and Ontario. Air Creebec is based principally at the Val-d’Or, Montreal and Timmins airports, and also has hubs in Waskaganish, Chisasibi and Moosonee.

New route schedule |  Cédule de la nouvelle route

July 9th, 2018 | 9 juillet 2018

 

Monday, Tuesday, Wednesday, Thursday, Friday.
Lundi,Mardi, Mercredi, Jeudi, Vendredi.

FLT / VOL
920 YTS Timmins DEP 6:00
YUY Rouyn-Noranda ARR 6:35
YUY Rouyn-Noranda DEP 7:00
YVO Val-d’Or ARR 7:20
YVO Val-d’Or DEP 7:45
YUL Montréal ARR 8:50
925 YUL Montréal DEP 9:30
YUY Rouyn-Noranda ARR 11:05
YUY Rouyn-Noranda DEP 11:30
YTS Timmins ARR 12:05
926 YTS Timmins DEP 15:30
YUY Rouyn-Noranda ARR 16:05
YUY Rouyn-Noranda DEP 16:30
YUL Montréal ARR 17:50
923 YUL Montréal DEP 18:30
YVO Val-d’Or ARR 19:55
YVO Val-d’Or DEP 20:20
YUY Rouyn-Noranda ARR 20:40
YUY Rouyn-Noranda DEP 21:00
YTS Timmins ARR 21:35

 

Saturday
Samedi

FLT / VOL
920 YTS Timmins DEP 6:00
YUY Rouyn-Noranda ARR 6:35
YUY Rouyn-Noranda DEP 7:00
YVO Val-d’Or ARR 7:20
YVO Val-d’Or DEP 7:45
YUL Montréal ARR 8:50
925 YUL Montréal DEP 9:30
YUY Rouyn-Noranda ARR 11:05
YUY Rouyn-Noranda DEP 11:30
YTS Timmins ARR 12:05

 

Sunday
Dimanche

FLT/VOL
926 YTS Timmins DEP 15:30
YUY Rouyn-Noranda ARR 16:05
YUY Rouyn-Noranda DEP 16:30
YUL Montréal ARR 17:50
923 YUL Montréal DEP 18:30
YVO Val-d’Or ARR 19:55
YVO Val-d’Or DEP 20:20
YUY Rouyn-Noranda ARR 20:40
YUY Rouyn-Noranda DEP 21:00
YTS Timmins ARR 21:35